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Communicate in difficult situations
Assessment
Direct Observation Tool

Curriculum Block

Clerkship / Family Medicine Rotation / Psychiatry Rotation
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Objectives

Clerkship Objectives
  • Conduct a general interview: learn specific skills that convey empathy. Take a psychiatric history in an empathic manner that enables the assessment of relevant psychological, medical and social factors. Adapt their interview techniques to deal with common sorts of "special" situations/patients (e.g., children, the elderly, those who don't speak English, those with communication or cognitive problems, use of interpreters, family members for collateral, etc.). Adapt their interview techniques to deal with common sorts of "challenging" styles (e.g., silent, over-talkative, angry, seductive, suspicious, passive, dependent, defensive, evasive patients, or those who deny they need help).
  • Demonstrate effective communication skills in conducting a patient centered interview, including exploring the patient’s illness experience as well as the family and social context.

Tags

AFMC Entrustable Professional Activities
9. Communicate in difficult situations
Curriculum Block
Clerkship Family Medicine Rotation Psychiatry Rotation
McMaster Program Competencies
4.3 Demonstrate sensitivity, honesty, and compassion in difficult conversations, including those about death, end of life, adverse events, bad news, disclosure of errors, and other sensitive topics
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